512 up. It never tests that high on the speedtest sites but my uploads
and downloads give true figures.
I called AT&T about a week ago and got the same snotty attitude I got
last time. Charter has went downhill considerably but they still have a
ways to fall to catch up to AT&T.
Dennis Jenkins
feel free to ask wrote:
> My DSL connection [through AT&T, formerly SBC, etc.] says the
> connection speed is 100 Mbps, but my understanding is nobody ever
> sees that kind of speed. My download speeds are typically 20-30
> KB/s; an unscientific survey of people I know shows that 75-150KB/s
> is a more typical range for AT&T customers. KB means kilobyte, I
> think.
>
> I tested my download speed at a website [speedtest.net] in the
> afternoon today & it said my speed was 350 kb/s, where kb = kilobit
> per the website. It said the average user of my ISP had a download
> speed of 2600 kb/s, though I don't know how they know that.
>
> I've called my ISP about slow speeds before & seem to get a run-
> around because they say their equipment & tests show that my
> connection is normal, & perhaps the problem is my house wiring.
>
> Is there a specific terminology I should use, a particular test to
> demand?
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